Licensing FAQ
How do you license DevForce Silverlight?
We license DevForce Silverlight on a per-developer basis. Each developer
who uses our DevForce business objects must obtain a license.
What are the advantages of licensing with Priority Support?
Priority Support is the best option for professional developers.
With Priority Support we provide senior support engineers, escalation to product
developers and access to priority support channels.
Do I have full redistribution rights?
We do not charge any royalties for redistribution of DevForce
Silverlight runtimes that have been integrated into applications which you build.
Do I have access to all upgrades as part of my license?
With an active subscription you will have access to all minor
and major releases of DevForce Silverlight.
What happens when my subscription expires?
You may continue to use the last version of the product you acquired
before the expiration of the subscription. You will no longer have access
to Standard or Priority Support and upgrades of new releases.
How do I renew my subscription?
We will send out an invitation to renew your subscription one
month before expiration. In order to renew you can either respond directly
to this email or order your renewal online.
Can I install the product on two machines?
You are allowed to install on a primary machine and a portable
or laptop computer.
What are the different levels of support you provide?
We offer the following levels of support for DevForce Silverlight...
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License Type
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Free License
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Developer License
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Developer License
with Priority Support
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Support Package
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Free
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Standard
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Priority
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All issues addressed by Senior Support Engineers
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Issue escalation to product development teams
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Access to support forum
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Access to priority support channels
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Unlimited requests for features, bug reports and general feedback
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Software updates for 1 year
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Priority involvement in Beta Programs
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